Tag: Accommodation

The panel, featuring Diana Lucas, director of marketing science for North America at Meta Platforms; Laurie Blair, senior vice president of global marketing and loyalty at Hyatt; and Ross Borden,…

For decades, the travel industry has measured its health through the rearview mirror. Success has been defined by the "last dollar" spent—the final transaction that occurs when a traveler checks…

The Federal Aviation Administration (FAA) issued a series of urgent ground stops on Monday afternoon, paralyzing some of the busiest air corridors in the world following a significant equipment outage…

According to Phillipa Harrison, CEO of RAKTDA, the shift is not merely a change in marketing but a fundamental restructuring of the emirate’s hospitality infrastructure. Speaking on the current trajectory,…

The hospitality industry, historically characterized by its slow adoption of cutting-edge technology and its heavy reliance on manual labor, is facing a transformative moment. Sloan Dean, the former Chief Executive…

Singh’s argument is built on a provocative numerical claim: he believes that by leveraging artificial intelligence and modern, cloud-native architecture, travel companies can slash their servicing costs by 50% or…

The destination marketing organization for the United States is entering a period of significant fiscal transition, as the temporary financial cushion provided by the federal government to offset the devastation…

For decades, the travel industry has treated the post-booking experience as a cost center to be managed rather than a value proposition to be optimized. This neglect has resulted in…

The fundamental challenge facing global hotel chains like IHG—which encompasses brands ranging from the luxury InterContinental and Kimpton to the ubiquitous Holiday Inn—is one of translation. For decades, hotel content…

The travel industry is currently at a crossroads, navigating a transition from legacy infrastructure to cloud-native, AI-driven platforms. For years, the "cost-to-serve" has been a lead weight on the balance…